Network Management and IT Partnership
What does this mean? Customer Experience
Burgoynes are a leading, multi-national company that conducts
scientific investigations into fires, explosions and other major
incidents such as road traffic accidents. With over 35 years of
experience in the field, they are the largest organisation of their type
in the country with offices in Ireland, Singapore, Hong Kong and the USA
as well as throughout the UK.
Case Study:
Stanley
Gibbons
The ongoing maintenance and service of your IT solution, which is vital
for any successful business. Customers can have the confidence to think
of Keyfort as an extra resource within their own organisation.
What are the benefits?
• Proactive management from an assigned account manager, with 24x7
monitoring and 8x5 technical support.
• Monitor employee web usage.
• Consolidated billing.
• Simplify infrastructure.
• Reduce complexity of costs.
• Single point of contact.
Suresh Sahadeo, IT Manager at Burgoynes, commented, "We have been a
Keyfort managed service customer for over 5 years, and now have 11 sites
across the globe managed by Keyfort. The close relationship with the
Keyfort team means that I can think of them as an extra resource within
our own infrastructure. They provide skills and services required to
help monitor, manage and develop our systems and are always responsive
to new installation and support requests. Best of all, they are
proactive in ensuring that I continually provide the best possible
service to my customers.”
View more
technical information on network
management.