Wireless Hot Spot - Points to Consider when Providing Internet Access for Guests

Today’s fast paced business world is experiencing an ever increasing number of roaming staff, working flexibly outside the office.  As a result, leading leisure venues and service organizations are providing Wireless Internet “Hot Spots” in areas such as waiting rooms and receptions to encourage additional custom and repeat business by providing convenient Internet access.

Internet access can convert a frustrating wait into a good use of time, thus weighing in on the positive side of the work life balance.  Hence by providing a wireless access service for customers and clients, organizations are enhancing the service they provide. Offering email and web access in receptions and waiting rooms reduces the time spent away from the “desk”, making visits to organizations with wireless access less stressful and even more productive. With flexible working on the rise, it will soon be fundamental for organizations to offer wireless access to visitors. When considering the provision of such a wireless Internet service, commonly known as a wireless hot spot, the following points need to be addressed.

▪ How to control the use of the service so that it is only used by your guests.

▪ How to ensure that guests cannot intrude onto your organizations computer network, thereby threatening security of data and computer resources.

▪ How to use the wireless service to present a positive image of your organization.

▪ How to present guests with a zero configuration wireless network link so that they do not need to change any settings.

▪ How to limit the duration of guest access rights and how to charge for the service if appropriate.

▪ How to enable the receptionist to administer the wireless service with a simple interface that will provide a professional result for the guest.

Keyfort meets all of these requirements by providing a one stop shop wireless Internet service.  Before work starts, the existing computer network and Internet access is reviewed to ensure the security thereof when the wireless hot spot is implemented.  Then it is a simple case of obtaining the organization’s logo and message for the guest logon screen.  When the system is installed it can then be administered either from the receptionist’s PC, or, if you wish to charge for the service an embedded billing mechanism and printer will be provided.