HOTEL WIRELESS

Is this the right time to develop my wireless network?

With the market trend currently as it is, we can perhaps expect to see a greater number of people pulling in the purse strings slightly. With the pound weakening against the Euro, The Times reports that 34% of the British public have switched plans of holidaying abroad for a more traditional British seaside holiday. Whilst the economy may be experiencing a slight downward trend, local tourism industries may in fact see more business. Therefore, it’s important for those in the hospitality industry to ensure they can provide sufficient services to not only attract business, but also to encourage loyal customers who will return in the future. However, it’s not only families on holiday visiting British hotels. Areas such as Bournemouth are havens for business conferences, thus an increasing number of young people and business travellers are finding themselves in these locations.

What are the benefits?

Providing Internet access in guest rooms and shared spaces is a great way to attract a greater number of guests and increase revenue. The highly competitive nature of the hospitality industry increasingly demands hotels and guesthouses to provide additional services, such as wireless Internet to satisfy customer’s growing needs and encourage repeat custom. Both business and leisure travellers now expect to stay connected at all times, but only 23% of hotels in Bournemouth so far provide this service, giving those who do so a distinct advantage.

Secure wireless “Hotspots” can be seamlessly installed to fit with your existing IT network infrastructure, for use by guests and staff. For smaller hotels, wireless access points can be fitted in shared spaces and guest rooms, whilst larger hotels are beginning to develop “wireless suites”, linking guest rooms, café’s and conference rooms with wireless Internet access. However, access can be differentiated between guests and staff groups; ensuring it’s appropriate use by both groups, and that organisational data remains private and secure. A unique login page to gain access to the wireless service can be used to present guests with a positive and professional image of the hotel. This also presents an effective way to advertise and communicate with guests, informing them of current deals, offers or hotel entertainment.

Keyfort provides a complete wireless access and wireless hotspot solution, including an evaluation of the network’s security prior to installation, a seamless installation, proactive support and consolidated billing. Additionally, should you wish to charge guests for the service, an embedded billing mechanism and printer can be provided. For more information on wireless hotspots, please visit our hotspots page. Alternatively, for larger installations please visit our hospitality page.

Alternatively, call us on 08707 273535.