Frequently Asked Questions
My internet has stopped working, why does this happen and how do I fix it?
My internet connection seems very slow. How can I fix this?
How Many Micro-filters do I need to install?
How can I control what employees browse on the internet?
How can I utilise Wireless in my current network environment?
My internet has stopped working, why does this happen and how do I fix it?
Occasionally, some routers will "lock-up" preventing them from providing you with your usual internet service. This can normally be resolved simply by switching off power to the router for a couple of minutes, disconnecting all connected devices (desktops, laptops etc) and then powering it on again.
If this still does not resolve the issue, the problem may lie with a bad ADSL session. To fix this issue, power off the router, disconnect all connected devices and leave the router off for at least 30 minutes. When you power your router back on, it should pick up a new, working session and normal service should resume.
If neither of the above steps fixes the issues or if you need an urgent fix please Contact Us
My internet connection seems very slow. How can I fix this?
A "bad" ADSL session can also cause internet connectivity to appear slow making websites unresponsive, try powering off the router, disconnect all connected devices and leave the router off for at least 30 minutes. When you power your router back on, it should pick up a new, working session and normal service should resume.
If service still appears slow or if you need an urgent fix please Contact Us
How Many Micro-filters do I need to install?
You will need to install individual micro-filters into every phone wall socket that you wish to use a telephone handset with. Place the phone jack into the port marked with a phone symbol and plug the DSL cable from the router into the other port. Then plug the micro-filter into the phone wall socket
How can I control what employees browse on the internet?
Keyfort offers a number of solutions that address the issue of excessive personal use of the internet. Keyfort designs and supports Internet usage systems for clients in accordance with their specific ICT requirements. Using the best of breed standards, technologies and appliances, Keyfort can design a system that is right for you. For more information please Click Here or Contact Us
Keyfort offer two highly effective security options depending upon whether the preference is for an in-house or an externally hosted solution. Benefits include:
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A cleaner, safer network environment.
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Less unwanted inbound email, slowing down response times.
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Reduced chance of missing important emails classified as spam.
For more information please Click Here Or Contact Us
How can I utilise Wireless in my current network environment?
To find out how wireless connections can be utilised or introduced into your networking environment, please Contact Us. alternatively, please take a look at our Wireless information page